We aim at providing safe delivery of our goods and excellent
services to our customers. We have our own mission, to ensure quick and
efficient delivery service.
We ship domestic (UK / USA) and
international (worldwide). Orders are normally processed within 24 hours of receipt and shipped within
1 business day. Once your order has been shipped you will be notified via email.
We despatch all items promptly, in most cases within 48 working hours.
||USA & Canada (2-4days)
||All other countries (7-9days)|
We do not ship on Saturdays, Sundays, or Holidays. Any orders placed on
Saturday or Sunday will be processed the next business day. Orders are estimated to arrive next working day after despatch. This shipping timetable is only an estimate and is made in good faith but is
Standard shipping cost is applied. Usually depends on the weight of the
product or products you are ordering. Some products on promotion may include free shipping.
Shipping Delays/Out of Stock Items
We always strive for customer satisfaction. However, some shipping delays are
beyond our control such as adverse weather conditions and delivery service
mishandling and other ‘in transit’ errors. In order to ensure your order arrives
promptly please review all information submitted before processing orders. Occasionally, an item will be out of stock. Out of stock items will be
indicated/highlighted at the time of your order.
Proof Of Delivery
The person receiving the goods must sign ESCD as proof of delivery of the
consignment. Any computerised record of the receiver s signature that ESCD has
obtained will be evidence of the delivery of the quantity of parcels within the
Cancellations must be made within 24 hours after the order is placed. You may
cancel your order and obtain a full refund if order has not been shipped and/or
is not awaiting shipment. Customer is responsible for all return shipping and insurance costs. Package
must be in original packaging without any damage in order to receive a refund.
Shipping and Handling is non-refundable.
Our Guarantee: All items carry a money-back guarantee.
If you are not satisfied with your item, please return it, within 7 days of receipt, for a full refund of product purchase price.
receive a damaged product, you must contact us within 3 days of
receiving it so we can file a damage report with the shipping company and make
arrangements to replace your damaged product.
Returned items must Be 100% complete, contain ALL original boxes and packing
materials. All returns and exchanges must be shipped within 3 business days once we
have been notified of any problems. Items will only be accepted if they are
returned with all of the original packaging materials and documentation.
Return Shipping address
Important - Please do not ship anything back
to us without contacting us first. We take no responsibility for
policy related material can be directed to our support staff by clicking on the
link in the side menu.